Around-the-Clock Support

Citynet is known for its outstanding customer support! Our friendly, expert support team is based right in the heart of Citynet's corporate headquarters in Bridgeport, West Virginia. We have support specialists ready to assist you, 24 hours a day, 365 days a year! Call us! 800.881.2638 or fill out our handy support form (DEV: anchor-link to bottom of page).

LiveGrades Support

LiveGrades Support Car

Looking for Onsite Support & Training?

We can help with that! For a reasonable fee, our LiveGrades administration team members are available to schedule hands-on training at your location. Just send us an email to [email protected] and we will be in touch! You can also call our support team, anytime, at 800.881.2638 and they will have a LiveGrades team member get in touch with you.


Reach Out to Us

Using this form below, you can request more information or a new account setup, get help with a username or password, notify us of a "bug" in the system. submit an idea for a new feature or give us feedback on our LiveGrades system. We appreciate your comments and the ability to provide any support or answer any questions.